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Author Topic: Workgroup information file is missing or opened exclusively by another user  (Read 2221 times)

Gawain

  • Client
  • **
  • Posts: 8
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Hi

Just installed version 7.3.68 from 7.3.37, and when I try to update an old file to the new version, I get this message below:

Cannot start your application. The workgroup information file is missing or opened exclusively by another user.ÀSystem.Runtime.InteropServices.COMException (0x800A0BD4)

I check in the preferences and Hypersizer is pointing to a Workgroup file, so I not too sure what is going on.  Any ideas?

James

  • Administrator
  • *****
  • Posts: 262
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Do you have a VBA script running on the same database?
Is your workgroup file on a shared drive or saved local?

Gawain

  • Client
  • **
  • Posts: 8
    •  
Thanks James

I'm managed to resolve the issue by moving the workgroup file from the C: Drive to my D: Drive.  So I'm assuming it was a permissions issues, however when I has version 7.3.37, it was in the same C: Drive folder.  So not sure why it was an issue for 7.3.68.

Anyway, it's working so thanks.