HyperSizer Support Forum

Software Installation => Software Installation => Topic started by: HyperSizer User on October 15, 2008, 10:32:30 AM

Title: HyperSizer Workgroup File Missing
Post by: HyperSizer User on October 15, 2008, 10:32:30 AM
When I try to sign in to HyperSizer, I get the following message:

Workgroup File Missing

How do I reset the HyperSizer workgroup file?
Title: Re: HyperSizer Workgroup File Missing
Post by: Phil on October 15, 2008, 10:33:21 AM
To reset the HyperSizer workgroup:

1.   Open HyperSizer and at the Sign-In Screen, press Cancel.

2.   On the main HyperSizer windows, go to Preferences | Options

3.   In the HyperSizer Options dialog, be sure that the folder names under “Project Working Folder”, “Project Database Template Folder”, and “Document Reference Root Folder” are all black indicating that these folders exist.

4.   Press the “Database Workgroup…” button

5.   Browse to the file, “HyperSizer.hwg”.  This file should be in the <HyperSizer Install>\Database subfolder.  For example, if you accepted the defaults when installing HyperSizer, this file will be in the folder, “C:\Program Files\HyperSizer\Database”.

6.   Select the file, “Hypersizer.hwg”, and press the Open button.

7.   Press OK to dismiss the HyperSizer Options dialog

8.   Close and re-open HyperSizer.  You should now be able to sign in as normal.
Title: Re: HyperSizer Workgroup File Missing
Post by: mraedel on January 11, 2016, 11:25:59 AM
Hello, today I tried to update from 7.0.53 to 7.1.43.

I followed the installation instructions, but when I try to open HyperSizer 7.1.43 I get the same error message as HyperSizer User.

I already followed the advice in Phil's answer for the Workgroup File, but I have a problem with the "Database Template List" as well. The default folder:

<Install Directory>\HyperSizer\HyperSizer_7.1.43_Data\Database Template\

is empty. Apparently, the program is looking for a "Templates.xml" file. But this is not contained in the folder after installation.

Unfortunately, without a propert Database Template List definition I cannot save the dialog and therefore I can not create a new database.

What do I have to do to get HyperSizer working?