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Author Topic: Tutorial Create a database: saving leads to error message  (Read 1843 times)

gaetan

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Tutorial Create a database: saving leads to error message
« on: April 20, 2018, 05:59:36 AM »
Hello,

I am using an Azerty keyboard, with French language.

I’m starting with the tutorial get started « create a database » but when saving the new database with the selection “template Aerospace” I receive the message as shown in picture error.

When I look in the preference menu it looks not the same as in the training material (preferences picture)

The OS of the system is in French.
 
P.s. we checked if the Region and Language --> Additional settings could have an influence. But that did not have an influence
« Last Edit: April 20, 2018, 07:17:19 AM by gaetan »

James

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Re: Tutorial Create a database: saving leads to error message
« Reply #1 on: April 23, 2018, 07:55:14 PM »
Can you verify that you have updated the decimal and digital grouping symbol, as described in the following help topic:

https://hypersizer.com/help_7.3/#Install/ins-international.php%3FTocPath%3DInstallation%2520%2526%2520Licensing%7C_____2

-James

James

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Re: Tutorial Create a database: saving leads to error message
« Reply #2 on: April 23, 2018, 08:07:37 PM »
Also, please verify that you have the following font installed..

Segoe UI; Bold

This is the default font for the database tree.

-James


gaetan

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Re: Tutorial Create a database: saving leads to error message
« Reply #3 on: April 24, 2018, 12:32:11 AM »
Hi James,

When we change the regional settings we get the warning in the picture (see attachment).

We will try the font setting.

Gaetan

gaetan

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Re: Tutorial Create a database: saving leads to error message
« Reply #4 on: April 24, 2018, 02:21:57 AM »
Hi James,

We can confirm that the font is installed.

Any other ideas?

Gaetan